Privacy Policy
Last updated: June 20, 2026
MediMind AI ("we," "our," "us") respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect through the MediMind AI app and website (medimindapp.com), how we use it, and the choices you have.
1. Information we collect
Information you provide
- Account details such as your name, email address, and phone number
- Medicine and health information you enter or scan, including prescriptions, dosages, schedules, and blood sugar/insulin logs
- Family or caregiver profile information you choose to add
- Messages you send through our contact form or support channels
Information collected automatically
- Device information (device type, operating system, app version)
- Usage data (features used, reminder interactions, crash logs) to help us improve the app
2. How we use your information
- To provide core app functionality — reminders, prescription scanning, and schedule tracking
- To enable caregiver sharing features you explicitly turn on
- To back up your data securely if you're on a Premium plan
- To respond to support requests and improve the product
- To send essential service communications (not marketing spam)
3. How we protect your data
Health data is sensitive, and we treat it that way. Data is encrypted in transit and at rest where applicable, access is restricted on a need-to-know basis, and we do not sell your personal or health data to third parties.
4. Sharing of information
We do not sell your data. We may share limited information with:
- Caregivers you explicitly invite to view your schedule
- Service providers who help us operate the app (e.g., cloud hosting), under confidentiality obligations
- Authorities, only where legally required
5. Your choices and rights
- You can edit or delete your medicine data anytime within the app
- You can revoke caregiver access at any time
- You can request account deletion by contacting us at support@medimindapp.com
6. Data retention
We retain your data for as long as your account is active, or as needed to provide the service. You can request deletion at any time.
7. Children's privacy
MediMind AI is intended for use by adults managing medicines for themselves and their families. Family profiles for minors should be created and managed by a parent or guardian.
8. Changes to this policy
We may update this Privacy Policy from time to time. We'll notify you of material changes through the app or via email.
9. Contact us
Questions about this policy? Email us at hello@medimindapp.com.